How Titus Projects collects, uses, and protects information submitted through this website.

Overview

Titus Projects respects and protects your right to privacy. Personal information submitted through the website is handled in line with applicable South African privacy requirements, including the Protection of Personal Information Act, 4 of 2013 (POPIA), where applicable.

Information that may be collected

Depending on how you use the website, Titus Projects may collect the information you choose to submit, including your name, company or trust name, email address, phone number, street address of site, cadastral description, service requirements, development information, role in relation to the property, consultation preferences, and any supporting project details included in an enquiry.

Technical website information may also be collected automatically, including device or browser information, pages visited, session behaviour, approximate interaction data, and website performance metrics where analytics tools are active.

How information is used

Titus Projects may use submitted information to review a project enquiry, understand the site context, determine a likely planning pathway, respond to questions, arrange a consultation, prepare a fee proposal, improve service delivery, and maintain website security and functionality.

Legal basis and consent

By submitting information through the website, you consent to Titus Projects processing that information for the purpose for which it is provided. Where information is required to review a planning enquiry or respond to a request, that information may be processed as reasonably necessary to provide the requested service-related response.

Sharing of information

Titus Projects does not sell personal information. Information may be shared only where reasonably necessary to operate the website, send communications, support analytics, comply with legal obligations, or coordinate project-related processes with relevant municipal authorities, consultants, or specialist service providers where appropriate to the enquiry or project stage.

Storage and retention

Information submitted through the website may be retained for as long as reasonably necessary to review the enquiry, respond, keep appropriate business records, comply with legal obligations, or manage any resulting project engagement. Retention periods may vary depending on the nature of the enquiry and whether it proceeds into an active appointment.

Security measures

Titus Projects uses reasonable administrative, technical, and website-level safeguards to help protect information submitted through the site. This includes form validation, security controls, and efforts to reduce spam or abusive submissions. No online platform, transmission channel, or email system can guarantee absolute security.

Cookies and analytics

The website may use cookies or similar technologies for essential website operation, preference handling, traffic measurement, and general performance or engagement analysis. Where analytics are active, interaction data may be used to understand how visitors move through the site and where improvements may be needed. Please also review the Cookie Policy for more detail.

Your rights

Subject to applicable law, you may request access to your personal information, request correction of inaccurate information, or request deletion of information where retention is no longer justified. Certain information may need to be retained where required for legitimate business, legal, compliance, or recordkeeping reasons.

Third-party links and platforms

The website may contain links to third-party platforms or may rely on external services such as hosting, analytics, fonts, or communication tools. Those services operate under their own terms and privacy practices, and Titus Projects is not responsible for third-party policies outside its direct control.

Policy changes

This privacy policy may be updated from time to time if the website, service processes, technology stack, or legal requirements change. The latest version published on the website applies to current use of the site.